Professional transcription services simply offer more accuracy on their transcriptions when compared to an amateur transcription company. This doesn’t necessarily mean that an amateur company can’t get the job done – however; it may not be consistent.
For example, if you have an important academic, business, or medical transcription that needs to be done, do you think that it’s the appropriate time to cut costs and try to save money?
Of course not, it’s always best to have professionals do the job right the first time – the money will more than pay for itself in the future.
Nothing in the world is more frustrating than waiting too long for a transcription service. Depending on your industry – you may get quality transcriptions within as little as 24 hours.
If you are working directly with a client who is fully- dedicated to you; they may deliver the transcription even sooner – without sacrificing any accuracy!
Amateur transcription companies may say that they can deliver in a specific time crunch – however; when it comes right down to it, they will not deliver in time.
The reasoning? Amateur transcription companies are usually one man shows with a single person taking on multiple orders. Therefore if there’s a client who may be higher paying or has more business potential – you may be put to the side in favor of that other business client.
Not all amateur companies do this – however it is more prevalent among them than professional transcription services.
You want a transcriptions service that can do it all. For example, Portiva.com has the following on top of their standard transcription service for the medical, academic, general business, and media industries:
- Notification Services – This is excellent as you will be notified whether a patient or client has accepted or declined an appointment.
- Answering Services – If you are always busy, you can have the person call the transcription service and they will take down the required information and notify you through any medium that you want.
- Call Recording – If you are in the journal, legal, or business industry, then you may want to think about having your calls recorded – specific calls are simply too important to be forgotten.
It’s simply impossible for an amateur or one man operation to keep up with the demands of a growing business, which is why it is always best to choose a professional transcription service.